Global 15-Day Refund for Quality Issues
We offer a 15-day refund policy globally, which means you have 15 days after receiving your item to request a refund if there are quality issues with the product.
Eligibility for a Refund
To be eligible for a refund, you will need to prepare the receipt or proof of purchase.
Initiating a Refund
To start a refund, contact us at info@pebblings.co.uk. Upon approval of your refund request due to quality issues, we will officially start the refund process. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at info@pebblings.co.uk.
Damages and Issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.
